That Little Question of Forbearance Inspections…
Although the magnitude of a catastrophic event like the COVID-19 pandemic can be viewed as a “never-before” phenomenon to help draw predictions into tighter focus, the experience during the 2008-2011 housing crisis should have industry leaders more homed in on trends. For example, forbearance was the least utilized type of customer option before the pandemic and now it dominates loan modification. How do we get eyes on these assets now and help ourselves respond appropriately?